Job review from in Eagle River, AK 99577 on 02/21/23

Overall Rating:

5  out of 5
Our Overall Service

Really amazing and quick communication from the start! We were satisfied with the process, the work, the products and the results we have had thus far. The service and quality has left us very confident in our decision.

Call Representative

One of the fastest response times from an inquiry placed. I placed an online inquiry and the next morning by 8am I received a call. It was impressive. Morgan was who I spoke with + she was always more than helpful.

Sales Process

Eric was really patient, really communicative, and really easy to work with! He took the time to explain the issues, benefits and systems. We were confident in our final decision thanks to him. We did take longer to make a decision, so his follow up was helpful but not too much!

Our Installation Crew

John and Eric were really easy to have around. They kept everything clean and kept us updated if they were running behind or early. Installation seemed to go really smoothly (from my perspective)!

The Cleanup Process

Kept everything clean / tidy! They took away packaging/materials when they left.

What made you choose our company:

I did the research. There isn't another reputable company here doing this as specifically or as well as FSW! The investment is something we are happy we made and it has left us confident that our crawl space will be dry and in good condition from the quality products and service provided.

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