Job review from in BERLIN, MD 21811 on 06/24/14

Overall Rating:

4.8  out of 5

Excellent work crew. The area where DryZone can improve is pre-work communications between time of contract signature/initial deposit, and the time of the appointment. 2 months went by with no communications until I initiated an email.

Our Overall Service

Performed as promised

Call Representative

A little tardy in communicating after initial inquiry

Our Office Staff
No communications until I initiated between time of contract signature and the week before appointment until I prompted
Sales Process

Highly professional without being pushy. Answered all questions

Our Installation Crew

Mario and his crew of 2 were courteous, clean and hard working. Arrived on site when promised and worked straight through to completion at ~5:30PM

The Cleanup Process

Pristine

What made you choose our company:

Compared with competition, prices were competitive; answered all questions; high quality of proposed materials

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