Testimonials for Shore Up Foundation Repair

Outstanding Workmanship and Exceptional Customer Service!We recently hired Shore Up Foundation Repair to work on our home for several issues including a concrete staircase that had been severely damaged by a fallen tree, water intrusion under our pool deck and significant settling of our off grade home’s foundation.I find it extremely difficult to convey the satisfaction we feel about our experience with Shore Up as we too like many of you have hired countless contractors over the years who have not fulfilled their contracts, not shown on scheduled dates and provided less than desirable results.So it is with this review I want the world to know just how exceptional Shore Up is as a company.Our journey with Shore Up began with a consultation with Chase the business development manager. Chase was highly personable and took the time to explain the problems and all possible solutions. He provided a detailed and transparent estimate, with no hidden costs or surprises along the way. Our work was scheduled a few weeks out and started promptly on the agreed upon date and time.Our crew was lead by Adlai, Director of Field Operations.Throughout the entire process, Adlai was punctual, courteous, and highly skilled.He exemplified excellent leadership skills with his crew while exhibiting a positive problem solving attitude. Through a “feels like summer temperature of 112 degrees he consistently demonstrated professionalism, expertise, and a commitment to customer satisfaction. He kept us updated at every level while working efficiently and paying attention to every detail. Adlai went above and beyond to ensure the work was done to the highest standards. After the job was completed, Adlai and his crew left the worksite clean and organized.We highly recommend Shore Up for any foundation work or structural repairs. Their professionalism, quality of work, and outstanding customer service truly sets them apart. Thank you to the entire team for making a potentially stressful project so seamless and stress-free!

Exceeded expectations. My pool deck's concrete panels had become uneven and presented a safety hazard.  Adlai and his crew not only did an outstanding job raising and leveling the deck, they showed a level of professionalism, expertise, and work ethic, rarely seen in most service companies today. It's clearly evident they take pride and ownership in the work they perform.  There was one section that presented a problem that, due to several cracks, made raising and leveling difficult.  Though I had not yet looked at it, Adlai was not satisfied and assured me he would come back to do whatever it took to fix that area. Now that, is real customer service!  In my opinion, Shore Up Foundation Repair is the go-to for any foundation/concrete problems.    Update: 8-20-24 Adlai returned to repair the section of pool decking that could not be raised due to extensive breaks in the concrete.  He removed the broken concrete, squared up the remaining with a concrete saw, and poured a new section including placing reinforcement tied to the adjacent sections, strengthening the repair. No steel rebar was ever used in the original decking. The finished job was as professional as I've ever seen, and being a retired Seabee, I've seen plenty of concrete work.  What is most amazing is that he did not charge me one cent for the work, not even for the materials. I was dumbfounded. When I asked why, he said he just wanted to make it right like he promised.  The folks at Shore Up really want customers to be completely satisfied with their work. My experience reveals a company that goes above and beyond expectations for their customer.  I'm absolutely sold on Shore Up and will be recommending them to my neighbors and friends.  Thanks guys! Great work ethic!

If I could give 10 stars I would. These guys are very knowledgeable and explained the whole process start to finish. Adlai went above and beyond anything I could have expected. His expertise kept me at ease throughout. The entire shore up team was very professional. Chase came in and took a tour around the crawlspace of my home. He then showed me pictures of problem areas and began to build me a custom quote. All houses are different and require different needs. I really appreciated the time he took to explain everything to me. After doing an extensive amount of research, I chose Shore up to handle my encapsulation. I’m so happy I did. I love that they are locally owned and really take pride in their work. When the job was completed I crawled down under the house and it was immaculate. A true turn around. Before it was hot, muggy, and wet. Now it’s clean, dry, and conditioned.Thank you Adlai and the Shore up team for saving my house from some serious problems!

Great service. The initial visit by Chase was great. He measured my front porch and my walkway and explained the costs and procedure to us. Very professional. The day of the job, Ben and Jackson came out, went over what they wanted to do and went right to work. They expertly leveled my porch, bringing back into alignment my front windows which I had installed six months previously. Then they sealed all the joints, so I could pressure wash my house. They leveled up my front walkway fixing mytrip hazards due to annoying trees. Very well done. Itwas a pleasure to work with all three gentlemen. I hope to have them back to see about my driveway after I get rid of some trees. Thank you for your help and your service.

Absolutely Amazing!!!   Those words describe our experience with Shore Up Foundation Repair. Our initial meeting with Chase Watkins to discuss our driveway repair needs was professional, personable, and very informative. After evaluating our driveway issues, he presented and discussed in detail how Shore Up Foundations could implement a solution for us. The driveway project was scheduled quickly, and Chase kept in contact with us regarding any last-minute details about the project. Adlai Stripling and his production team were very personable and professional with their work. They went well beyond our expectations on making our driveway smooth and left it sparkling. It is obvious they take pride in their work and wanted us to be totally happy with the results.We would highly recommend Shore Up Foundation Repair for your driveway and foundation needs.