Job review from in Savannah, GA 31405 on 11/09/24

Overall Rating:

5  out of 5
Our Overall Service
I am super happy I went with Low Country Foundation and Repair. Everyone I had contact with from Chelsea, Al, Noah, Alex, Dillon, and Caitlin were so helpful and professional.
Call Representative
Chelsea was very helpful and responsive whenever I called or texted her with questions. She assisted me with the resolution of a problem that emerged two weeks after the work was done and it was addressed promptly and to my satisfaction.
Sales Process
I appreciate the time and attention to detail that Al and Noah provided during the initial estimate. They didn't try to sell me products I didn't need and I appreciate that. Afterwards Noah answered all my questions via email, text and phone. Both helped find a workable and affordable solution to my flooding crawlspace woes.
Our Installation Crew
Alex, Dillon and Caitlin, were super hard workers! They spent most of an entire day digging trenches and setting up the sump pumps. They were even there after it got dark. Alex even came back the next day to finish up the job. They were very hardworking and knowledgeable and are an asset to Low Country.
The Cleanup Process
Spotless! Well as spotless as a nasty crawlspace can be, lol

What type of work did you have done:

Crawlspace

What made you choose our company:

Because this was such a big job I decided to interview several different crawlspace companies. I weighed the pros and cons of each one. I was very impressed with the salesmen, Al and Noah. They spent a lot of time under the house identifying all the problem spots and areas that were prone to flooding. They then explained several different options to remedy the problems. I really liked that Low Country Foundation and Repair offers a lifetime transferable warranty contingent on once a year maintenance. I also like that there wasn't a hard sell. They offered me options and then I could decide on what was most beneficial and affordable for my family.

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