Job review from in Twin Falls, ID 83301 on 07/29/21

Overall Rating:

4.8  out of 5
Our Overall Service

Easy to work with, kept me appraised of process/progress along the way. Employees pleasant and knowledgeable.

Call Representative

Pleasant, knowledgeable.

Sales Process

Salesperson submitted plans with focus on wrong area of house to be repaired. Plans had to be revised at last minute. This person is no longer with your company.

Our Installation Crew

Pleasant, knowledgeable. Kept me appraised of progress along the way. David Glick made revisions to work plans on-site at last minute as those originally submitted focused on wrong area of house. He was quick to fix any issues that arose that were not planned.

The Cleanup Process

Clean-up was very good. They got the bulk of the dirt cleaned up in the basement and outside walkway/driveway. Used plastic on the floor inside the house. Not a lot that I needed to do afterwards - just vacuum and dust living areas impacted to my standards.

What made you choose our company:

Quick to respond to initial contact, easy to work with, knowledgeable. Provided you with a packet of information (and pictures) of what type of products and could be installed to repair foundation. Made it easy to decide on which ones would be the best long-term and fit my finances. I feel confident that the work done will last for a very long time.

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