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Job review from Janet in St. Louis, MO 63111 on 10/10/17
Overall Rating:
4.8 out of 5Our Overall Service
The couple of issues I had at completion (see below) were addressed when I contacted the office, and were rectified within 2 days to my satisfaction.
Call Representative
Sales Process
Answered all the questions I had (prepared before his visit) during his presentation.
Our Installation Crew
They worked very hard but left a couple of things undone (my electrical ground wire was cut during installation of drain to outside and sealing of outside drainage pipe at side of house was poorly done.
The Cleanup Process
What made you choose our company:
I liked the very informative product package you sent ahead of time so I could read it. The salesman, Adam Riva was very knowledgeable and actually covered all the areas I had questions about before I even asked them. He was on time, pleasant and came equipped with a short video. He took measurements and was able to quote me a price at the time and set up the financing. One of your competitors offered no information brochures, could not quote an exact price and never followed up. I am pleased withy the job done(installation of basement drainage system) and look forward to never having to bale out my basement again!
Nearby Related Reviews:
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Review from Ted in Smithton, IL
Service was good for the most part. Could have been a little bit better.
St. Louis, MO 63111
Saint Louis City County
Tuesday, October 10th