Job review from in Ballwin, MO 63011 on 09/25/19

Overall Rating:

4.4  out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew
The installation crew on Monday did a great job they were respectful, clean and did a great job. On tuesday, we had instructed the guys on monday to only use the downstairs restroom that we had prepared for them. Upon returning home for the final walk through, one of the guys was using an upstairs bathroom. The individuals also made themselves at home by placing all drinks in our refrigerator and leaving them there. The last thing I will mention is that the workers began chasing each other around our cul de sac after work was completed while I was finishing the final parts of the paperwork. Being that I am a project manager for a construction company myself, I viewed this as something that may need to be touched upon that you are being viewed at all times while on a job site.
The Cleanup Process

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

Mike was very thorough in explaining the process and I was confident that the basement will be completely dry after finishing the project. Overall, I was very happy with the work, but the crew not following basic guidelines from a client was somewhat disappointing.