Job review from in Red Bud, IL 62278 on 08/31/20

Overall Rating:

4.8  out of 5
Our Overall Service
Call Representative
Did a very good job keeping me informed of when the work would be performed + called several times with reminders.
Sales Process
Nolan Martz performed his job OK, but I understand there was no contact between Nolan and the installing crew.
Our Installation Crew
Brad was top notch. Employees like Brad is what gives Woods Basement Systems a good reputation.
The Cleanup Process
Crew left the job site just as clean as they found it.

What type of work did you have done:

Foundation Repair

What made you choose our company:

Feedback from others who have used Woods Basement Systems + the detailed information that is in the Woods Basement Systems FOUNDATION REPAIR SCIENCE Manual. NOTE: BRAD (lead of 2 man crew) was very knowledgeable and an extremely hard worker. Employees like Brad is what would make me recommend Woods Basement Systems to others. I was surprised that the sales person (Nolan Martz) had not discussed the project face to face with Brad prior to Brad arriving to perform the work. Believe there is a communications "gap" between Sales and installing crew.