Job review from in Dupo, IL 62239 on 01/06/21

Overall Rating:

4.4  out of 5
Our Overall Service
Hard to get a BEST, but you earned it. When my foundation needs escalated your company jumped right in to take care of things. Thank you.
Call Representative
Your team got the ball rolling once it became aware that my foundation issues had escalated and I needed the planned work done sooner. Thank you.
Sales Process
I do not feel like we were on the same page. The final installation wasn't quite what I thought was going to happen. There is one area that I was expecting a support beam to be put in, and it was not.
Our Installation Crew
Your team showed up several hours early (with approval) and got started once the foreman Juan, did a walk through to see what my expectations would be. I was kept informed throughout the whole process while the work was being done. All employees were very polite and professional.
The Cleanup Process
There were some odds and ends to cleanup, but nothing major. And it could also be just my personality that I thought it should have been a tad better. Again, nothing major.

What type of work did you have done:

Concrete Lifting & Leveling

What made you choose our company:

Woods' Reputation and recommended by my neighbor who used your company, No referral bonus for that? Steve Morkvak 3rd St., Dupo, IL

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    Service was good for the most part. Could have been a little bit better.

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