Job review from in Mason, IL 62443 on 07/26/21

Overall Rating:

4.4  out of 5
Our Overall Service
The workers that came to my home get a 5! The gentleman who sold the system made it drop to a 4 because he said work would be done in 2 days, 3 days tops. Not true. I questioned this when he told me this and he assured me that this was true.
Call Representative
Sales Process
Overselling the product. The product should speak for itself. Please see first comment. I'd rather be told the truth and know what to expect, than lied to and be put in a jam.
Our Installation Crew
Sadon was THE BEST Foreman EVER!!! Very polite & professional! Kept me informed every step of the way of what was happening and what to expect the next day. He kept his crew on track and knows what he is talking about. Truly an asset to your company!!
The Cleanup Process
I am not sure. The crew cleaned up their mess...But I still have concrete dust everywhere. I am sure that is not what you meant, though.

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

I know a few people that have used you guys, or have heard of you through friends who have used you. I read the reviews online, (they were terrible). I chose to go with word of mouth instead. So far I am happy with my choice. We will see how it does when it rains.

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