Find your expert.
Fix your problem.
Breathe easy.
It only takes a few seconds.
Job review from Darren in Kirkwood, MO 63122 on 04/11/14
Overall Rating:
4.2 out of 5From a business perspective you're doing very well. You have a courteous and knowledgeable staff. Your work crew is professional and listens to your clients. and you have desire to improve your processes from start to finish.
Our Overall Service
Call Representative
I emailed 3 companies using their websites, but Woods would the only one to call after the email.
Our Office Staff
Good. Took care of my questions and concerns and were very courteous.
Sales Process
Good presentation. I let Heather know this, but there needs to be more transparency about the permit costs up front. Please don't tell me the permit cost $500 when it actually costs $258, and Woods charges $242 for admin and processing.
Our Installation Crew
Nice guys, and they did a great job. I received a form that stated the work day began at 7:30 am, but their arrival may very depending upon traffic etc. They didn't show to my house 'til approx 930. Give an estimate of what time they work crew is going to arrive at my house. I don't care what time they show up to your facility to prep for the day. For some folks, time is more important money.
The Cleanup Process
What made you choose our company:
A recommendation from a coworker, then you were the only company that called me back after reaching out to you. The guarantee of your work is great.
Nearby Related Reviews:
-
Review from Ted in Smithton, IL
Service was good for the most part. Could have been a little bit better.
Kirkwood, MO 63122
Saint Louis County
Friday, April 11th