Job review from in Manchester, MO 63021 on 09/03/15

Overall Rating:

5  out of 5
Our Overall Service

The crew arrived on time and was able to complete the project in one day. The crew explained the process and how to operate the equipment. I am very pleased with how quickly the work was scheduled and completed. I am pleased with my choice for this particular project and would recommend this company in the future.

Call Representative

Jose took the time to explain the work that the crew completed and how to operate the equipment. He was courteous and valued me as a customer.

Our Office Staff
The office staff was great! They placed me on the move-up board in order to expedite the estimation process for the project. Sure enough, the company contacted me before the inspection date and were able to begin the project much sooner than anticipated.
Sales Process

Doug was easy to work with and was able to customize a project that met out budget. With two children, I very much appreciate the time he took to find ways to eliminate costs.

Our Installation Crew

Jose personally took the time to explain the installation process and how to operate the equipment. He was courteous and valued me as a customer.

The Cleanup Process

The installation space was much cleaner than I expected. I would not have guessed that a jackhammer was used for several hours in our basement. The crew even took the time to set aside a few loose items so that they would not get dirty or damaged.

What made you choose our company:

I began the process by browsing the company's website. The website was very well maintained and provided a lot of valuable information about the installation process. I also read many positive reviews online about the company's service.

The packet of information that was sent to our home was also valuable as it gave us an even better understanding of the installation process and the material that would be used in our home.

Finally, we chose Woods because of the warranty. The warranty Woods provides is notably better than their competitors.

Nearby Related Reviews:

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  • Review from Judy & Patrick in Wentzville, MO

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  • Review from Ted in Smithton, IL

    Service was good for the most part. Could have been a little bit better.

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