Job review from in Overland, MO 63114 on 03/07/16

Overall Rating:

4.8  out of 5

There was some initial confusion regarding the contract relative to the sump pump chosen and the location of the pump. The company made it right regarding putting in the top end pump system at no additional cost. The rationale for changing the location of the pump was professionally explained to help us accept the change. Juan Hernandez and his crew (Daniel and Brad) did an excellent job. It was clear that they took great pride in all phases of the project (setup, demolition, installation and cleanup. They represented Woods Basement Systems in a very professional manner.

Our Overall Service
Call Representative
Our Office Staff
Sales Process
Our Installation Crew

Juan Hernandez and his crew (Daniel and Brad) were very professional and friendly. They did excellent work and kept us informed on progress throughout the process. It was clear that they were committed to doing first class work worthy of a lifetime warranty.

The Cleanup Process

What made you choose our company:

We received 3 bids. We chose this for the product, the warranty and the price was competitive.

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  • Review from Ted in Smithton, IL

    Service was good for the most part. Could have been a little bit better.

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