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Job review from Mike And Lynne in Bloomington, IN 47408 on 07/13/20
Overall Rating:
5 out of 5Shortly after we contacted BSI, we met with David Greber about proposed solutions for our leaking basement and wall repair. He explained various methods and why the one he determined was best was most beneficial. He was excited about their products and answered all of our questions. He was easy to reach during this process for our additional questions. The crew that worked on our house did a great job, again - answered all of our questions, walked through the job site each day to show us progress and worked diligently to do the best job. We are really impressed with the repairs done for us, providing us extra usable room in our house and the confidence of the lifetime transferable warranty.
Very responsive and helpful
David was our sales rep and he did a great job explaining how the repair would take place, how the variety of problems would be fixed and was very helpful. He was easy to catch for followup questions, too.
Todd, Jon and John were our crew and they were very hard workers, getting the job done as soon as possible but also providing a wonderful result. They were polite, respectful and very helpful. They are an extremely hardworking crew and we feel they did a great job!
The crew left our house with the project completed and cleaned up before leaving. They left us contact info for any follow up details.
What type of work did you have done:
Basement Waterproofing and Wall Repair
What made you choose our company:
We checked in with several companies, but found the personnel attention and friendliness, plus wonderful reviews and lifetime guarantee, made them the best choice for us. We are very confident in recommending them.