Job review from in Plainfield, IN 46168 on 01/23/21

Overall Rating:

5  out of 5
Our Overall Service

The company's prompt action and very thorough communication from the first inspection to completion of the foundation repair were much appreciated.

Call Representative
Sales Process

Josh Carson gave me a very thorough description of the foundation situation and the options to resolve it. He was also very helpful with all of my questions and very accommodating in refining the final work scope and schedule.

Our Installation Crew

The crew was very professional, efficient, and pleasant to interact with and were very glad to explain to me the specifics of their work and the conditions they found.

The Cleanup Process

I was quite pleased with how clean the area was afterwards, with there having been so much excavating around my foundation to do the job.

What made you choose our company:

I chose Basement Systems of Indiana because of the confidence provided by the thorough explanations, the flexibility in refining the work scope, and the timeliness of scheduling the inspection and work.

Company's Response:

Hello Greg, 

Basement Systems of Indiana sincerely appreciates your kind review and are pleased that we were able to resolve your foundation concerns.  As a way of saying thank you, we will reward you with $75 for every referral you provide that chooses Basement Systems of Indiana as their basement waterproofing, foundation repair, or crawl space encapsulation contractor. If someone you know could use our services, simply fill out your information at the link below with your friend's information and we will get in touch with them.  Find out more about our referral program:
https://www.basementsystemsofindiana.com/about-us/refer.html

You can trust us to provide your referral with the same level of outstanding service that gave you the confidence to choose us as your contractor of choice.  Again, we thank you for remaining patient with us throughout this process.

Thank you,

Basement Systems of Indiana