Job review from in Indianapolis, IN 46203 on 06/01/21

Overall Rating:

4.4  out of 5
Our Overall Service
Call Representative
Sales Process

Paige was super helpful and kind. Made sure we knew everything we needed to

Our Installation Crew

Crew did amazing work. Poor communication with an electrical complication. We had no room in our breaker box for the sump pump outlet, and no one made us aware that the sump pump was not fully installed until I crawled down there because the water alarm was going off. Josh was VERY helpful on getting the problem solved. Even came out to install a temporary solution to make sure our pump was working due to all of the rain. Like I said, great work and amazing crew. But if something is not installed, I needed to be made aware. I should not have to pull teeth with the foreman to get an answer.

The Cleanup Process

What made you choose our company:

Sue Cerk from Indianapolis homes reality and Tracey Landis from fairway mortgage recommended you.

Company's Response:

Hello Shauna, 

Basement Systems of Indiana sincerely appreciates your kind review and are pleased that we were able to resolve your crawl space concerns.  As a way of saying thank you, we will reward you with $75 for every referral you provide that chooses Basement Systems of Indiana as their basement waterproofing, foundation repair, or crawl space encapsulation contractor. If someone you know could use our services, simply fill out your information at the link below with your friend's information and we will get in touch with them.  Find out more about our referral program:
https://www.basementsystemsofindiana.com/about-us/refer.html

You can trust us to provide your referral with the same level of outstanding service that gave you the confidence to choose us as your contractor of choice.  Again, we thank you for remaining patient with us throughout this process.

Thank you,

Basement Systems of Indiana

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