Job review from in Ft. Wayne, IN 46807 on 09/29/22

Overall Rating:

5  out of 5
Our Overall Service

The experience from the beginning to the end went smoothly

Call Representative

My wife made the initial contact and said the call went well and she was comfortable with what was discussed

Sales Process

Jay did a great job on the initial assessment and quote. He sat and explained everything and answered our questions as to what each process would be and the benefits we would see.

Our Installation Crew

I don't think this is a high enough rating for these guys. Yahir and his crew, Hector, Victor and Ramon were excellent. The communication was spot on and they had no problem explaining what they were doing and why. They were extremely professional and looked out for our home as if it were theirs.

The Cleanup Process

no messes left and we didn't have to clean anything up

What made you choose our company:

Heard and read good things about the patented process' that were exclusive to your company.

Company's Response:

Hello Daniel, 

 

Basement Systems of Indiana sincerely appreciates your kind review and are pleased that we were able to resolve your basement and foundation concerns.  As a way of saying thank you, we will reward you with a $75 Visa gift card for every referral you provide that chooses Basement Systems of Indiana as their basement waterproofing, foundation repair, or crawl space encapsulation contractor. If someone you know could use our services, simply fill out your information at the link below with your friend's information and we will get in touch with them.  Find out more about our referral program:
https://www.basementsystemsofindiana.com/about-us/refer.html

You can trust us to provide your referral with the same level of outstanding service that gave you the confidence to choose us as your contractor of choice.  Again, we thank you for remaining patient with us throughout this process.

 

Thank you,

 

Basement Systems of Indiana

317-643-5965

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