Job review from in Muscatine, IA 52761 on 10/03/24

Overall Rating:

4.3  out of 5
Our Overall Service
Company does an outstanding job on educating their customers on what will be happening through promotional materials and follow up questions. One item that could have been better is relying on the customer for moving items away from walls, installing GFCI outlets, marking underground and under floor items. Should all be done by the company.
Sales Process
Michael did a good job during the estimate phase and is very knowledgeable and friendly. Could have done a better job of follow up when I reached out with texts or phone calls.
Our Installation Crew
Jake and Ian did an outstanding job. Jake did a great job answering all my questions and was very professional and personable at the same time. Would recommend that crew.
The Cleanup Process
Great job on clean up!

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

Better business bureau ratings and reviews. Will see if any of the negative items i discovered while doing a little more research Will come to fruition. Would have been a little tougher consumer if I hadn’t paid for everything up front.

Nearby Related Reviews:

Back to Previous Page
Back to Reviews
FREE Inspection & Estimate!