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Job review from Neven in Fort Dodge, IA 50501 on 03/01/16
Overall Rating:
5 out of 5I was very impressed. Would still like to know whether the sheering will ever be fully corrected. Right now there is still a lip of the block sticking out, but I don't know if that goes away with the yearly tightening - back to pamphlet upon completion. Thanks!
Our Overall Service
Very pleased with the company. Did not want to do the anchor system despite how much other companies pressed for it. Instead I wanted to use I beams to secured the wall. Your team came out and stated from the get go that the I Beams were the correct way to go.
Call Representative
Call rep had great follow up and kept in touch on the project.
Sales Process
Straight to the point and was very blunt about what I needed - did not try to sell me on items. Thorough explanation of what was causing the issue and what the *correct* fix was. Very friendly as well.
Our Installation Crew
Good communication. Here right on time. They were in and out in a speedy fashion. Very good.
The Cleanup Process
Installation crew left the basement cleaner than it was when they got there. Very impressed.
What made you choose our company:
The ability to use the I Beams as opposed to solely the anchor system. Also, you presented an reasonable price without trying to sell on unnecessary items.
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