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Job review from Jon in Oskaloosa, IA 52577 on 05/18/16
Overall Rating:
4.7 out of 5Our Overall Service
Midwest Basement Systems from beginning to end of the project was excellent to deal with. Very quick response, answering all questions, courteous and professional. Highly recommended
Call Representative
The first point of contact is very important and MWBS has this facet of business down. Their initial consultation clearly shows their dedication to earning your trust and business. After a short interview to determine my needs we set up a time to meet with the rep
Our Office Staff
Sales Process
Sales and closing went flawless as our rep came prepared for a full inspection to determine what we needed to do to mitigate our water issue. Mindful of costs I felt that our sales rep did an excellent job of not trying to sell us just to get the sale but wanted what was best for our specific problem and allowed us to make additional changes in future as need arises
Our Installation Crew
Very courteous and answered all questions. Hard working crew and professional. Could have done without them smoking in my drivewat
The Cleanup Process
What made you choose our company:
The companies marketing campaign on WHO radio is what drew me to them to begin with. What impressed me the most was when I inquired about a quote online the response was almost immediate. After a brief phone consultation was able to schedule an appointment with rep who was very courteous and professional. The process from then on went very smooth.
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Oskaloosa, IA 52577
Mahaska County
Wednesday, May 18th
The staff was very friendly, followed up, showed on time and on the day. Very professional and...