Job review from in Louisville, KY 40206 on 12/17/18

Overall Rating:

5  out of 5
Our Overall Service

So far so good. Because there is more concrete work to be done and tuck pointing to be finished once the weather breaks, we will revisit this question as a follow-up.

Call Representative

The call representative was courteous and pleasant on the phone.

Sales Process

Paul Franklin was a great salesperson with a very professional sales presentation.

Our Installation Crew

This was the best part of the entire experience. The crew foreman, Pat Weatherholt, and crew servicemen, Cliff and Cortland did an excellent job. They were all very courteous and totally professional. Pat is an excellent problem solver.

The Cleanup Process

Great job! Outside the removal of the landscaping and then replanting was surprisingly good.  Inside the crew cleaned up everyday.

What made you choose our company:

After researching 5 different companies I was convinced that the Basement Doctor would provide the proper solution for the necessary foundation repair and crawl space repair for my house.