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Job review from Vance in Framingham, MA 01702 on 04/14/20
Overall Rating:
4.8 out of 5Our Overall Service
Everyone is very communicative and responsive. Sales, Scheduler, Installer, Billing made doing business very easy.
Call Representative
I spoke with a couple of different people and they were all pleasant, efficient and attentive. Courtney put me on the move up list and I got it installed two weeks earlier.
Sales Process
Dan came onsite right away and called me from the basement to honor physical distancing during COVID-19. He provide the quote very quickly and answered all my many questions and was available at all times of the evening. The installers did what he promised.
Our Installation Crew
Ricky and crew were attentive, clean and careful during the install. He explained how the system works. It was a rainy, windy day which I'm sure made it more difficult to do the outdoor portion.
The Cleanup Process
What made you choose our company:
I actually wasn't going to replace the sump pump, just wanted a French drain system. One company would have done just that for less than your approach. Another company included the sump pump for similar overall price. The real difference was definitely Dan's communication during the site visit and his responsive follow-up. Also the website provided good information.
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Review from Ed in 01701, MA
Our overall experience was excellent! It was the first time in a long time that I felt complete...
Framingham, MA 01702
Middlesex County
Tuesday, April 14th
Very pleased with the overall experience. Service was competitively priced.