Job review from Steven in Fall River, MA 02724 on 01/11/25

"I am extremely satisfied with DryZone Basement Systems. Their team provided a reliable and high-quality solution, keeping my basement dry through significant rainstorms. The professional and courteous installers exceeded my expectations, ensuring cleanliness and clear communication throughout the process. Their attention to detail and reasonable pricing made the entire experience outstanding. I highly recommend their services.

Trevor Cotter, the salesperson, was a major reason I decided to go through with all this work. He was very professional and always available to answer my questions. Trevor visited my house on four different occasions, demonstrating his dedication and thoroughness. His knowledge about the work and prompt responses to my questions gave me complete confidence in the project. At our first meeting, I mentioned that I was getting multiple quotes to explore my options. While other salespeople tried to pressure me into making a decision immediately, Trevor simply said, "That's cool, I am confident we can beat any quote you get, and feel free to call me back when you're done." His confidence spoke volumes, and his approach was refreshingly honest and pressure-free.

The team from DryZone Basement Systems was exceptional. They were very clean, ensuring they swept up after themselves and left no mess behind. The installers were professional, courteous, and took the time to explain everything they were doing in a way that was easy to understand. During the installation, they also pointed out an issue with my exterior walls where I had no insulation and suggested I contact MassSave to address it. I appreciated their attention to detail and the extra effort to look out for my home's overall condition.