Job review from in Middletown, RI 02842 on 04/09/15

Overall Rating:

5  out of 5
Our Overall Service

100% professional service and work from start to finish. No more smell from the damp crawl space, the floors are warmer. Our furnace runs less frequently and shuts off quicker.

Call Representative

Polite and efficient.

Our Office Staff

Polite and helpful.

Sales Process

Jay was great. Explained every step of the process and the materials that would be used. Our crawl space is only 18" high, but he didn't hesitate to squeeze in to take 'before pictures' and to be sure the crew could reach every corner. He came the first day to make sure the crew was on time.

Our Installation Crew

Incredible! Very careful not to damage foundation plantings, polite, thorough, called before arrival and were on time. They took pictures of the completed work with our camera as we requested. As promised, another crew member who was tall and thin came in a few days to reach a corner the other guys couldn't.

The Cleanup Process

Our crawl space was nasty and full of junk and debris - old windows, bricks and cardboard. The crew removed all that and 15 lawn bags of damp, dirty fiberglass insulation. They stackedthe bricks up along the foundation and took everything away without leaving a trace behind.

What made you choose our company:

We were very impressed with Jay's knowledge and low key, no-pressure approach. He told us how the system works and what benefits we could expect. A few days before the work was to start we decided to add insulation and he re-wrote the quote without hesitation at a fair price.