Job review from in Clinton, MA 01510 on 05/26/15

Overall Rating:

5  out of 5

It's obvious from the start that this is a company that cares about the customer and doing what is best for him/her. Whatever training system you have in place, keep it up and don't change a thing. It's working. :-)

Our Overall Service

From start to finish, just a great company to deal with

Call Representative

Both individuals I have spoken with at the office have been very friendly and helpful

Our Office Staff

Is this the same staff as "call representative"? I haven't specifically visited the office.

Sales Process

Mike Albert is a huge asset to the company. Very straight-forward with the best results for the customer in mind. Very knowledgeable about the company and the business of basement systems.

Our Installation Crew

Paul Brown was very friendly, professional, and extremely thorough in making sure the system was installed correctly and unobtrusively. He explained how things worked and made sure I knew I could call for support at any time.

The Cleanup Process

Awesome! You'd never even know there had been any work done.

What made you choose our company:

tbh, I did a Google search to find a local company to look at my basement. In the end, the customer service aspect of the company was what pushed my decision and I'm so glad I did.

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