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Job review from Frank in Kalamazoo, MI 49009 on 01/02/21
Overall Rating:
5 out of 5Our Overall Service
Reasonable Cost; satisfactory appointment interval; knowledgeable sales & workmen.
Call Representative
They knew exactly what I was talking about, and sent an experienced employee to our home to assess what was needed to fix our problem - permanently!!!
Sales Process
He was very knowledgeable and explained things in a way that I could easily understand.
Our Installation Crew
A two man crew who worked extremely well together, they hardly needed to speak to one another! They knew their role and never missed a beat until the job was complete. They cleaned up after themselves and I didn't observe any wasted trips to their work vehicle.
The Cleanup Process
All waste material was removed both inside and out, and the basement floor was swept and rinsed.
What made you choose our company:
Your online adds appeared to be a good match for my issue (window-wells looked more like aquariums than window-wells!!) After a visit from your sales staff, I was confident that the modifications recommended to my existing french-drain system would solve my problem, once and for all!! (I'm happy to report, after nearly a month, the added drains are working perfectly!!) thanks so much fjh
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