Job review from in Lansing, MI 48910 on 02/08/24

Overall Rating:

5  out of 5
Our Overall Service
Extremely please from first call to the end of the project.
Call Representative
Very friendly, knowledgeable, and professional.
Sales Process
The best, we will be asking for him on future projects.
Our Installation Crew
The next Ayer’s Team that came out to do the installation of the Triple Sump Pump and Battery Back up with the croc and perimeter floor tiles, and tiles through the middle area of the room was led by Gabe, and he had two people on his team named Ethan, and Ian. First the work they do is hard, and physically demanding; the three young men worked tirelessly, efficiently, and professionally. Gabe, made sure to speak with both me and my wife every step of the project, he kept us very informed, and truly confident in the work they were performing, as well as courteous to our family being that we had just all gotten over being sick with CoVid, and we had to cancel the prior date for this job to begin but we’re quarantined. At anytime we could ask any of the guys as they were working about the progress and each of them was very happy to explain what they were doing. Again the work these young men perform is physically demanding, and for only three of them to be working on this project, both me and my wife are extremely pleased with what they did. It is our hope as the Brown Family that Ayer’s Basement Systems compensates these you men for their professionalism, tenacity and tireless effort to complete this project. Now I tried to add this review to Google but they would only let me edit my previous review, which wouldn’t leave enough roo Due to character count,”texts”. Which isn’t right because this was an entirely different team, and project. These young should be recognized for the their hard work, and loyalty to the AYERS Basement System Teams, Gabe, Ethan, and Ian are all strong members of the Ayers Family.
The Cleanup Process
Again, Gabe, Ethan, and Ian were the best. Thank you so much for your great work ethic, and hard working attitudes.

What type of work did you have done:

Sump Pump

What made you choose our company:

It all started with first phone call to Ayers where we were treated kindly, and not as if we were annoying them by calling and asking them questions.