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Job review from Jenny in Stone Lake, WI 54876 on 02/01/18
Overall Rating:
4.2 out of 5Our Overall Service
Overall, very satisfied with this company.
Call Representative
Very good customer service.
Sales Process
Overall very satisfied. Steve had a few issues with his computer and some figuring. But very thorough and professional. Crew member thought that inside basement window trim was not in the bid. I would have liked that as an option. Don't remember if we discussed that or not.
Our Installation Crew
Hardworking almost thorough young men. A couple issues: 1) 2 of the 4 basement windows do not track properly and do not lock. 2) The crew seemed rushed in the last evening so shims were not removed from both the inside and outside basement windows. 3) Crew was not aware of the dehumidifier system that was in the bid so could not install. Will be delivered at a later date. Overall, I am still very satisfied with their work.
The Cleanup Process
I would give them a 4+. They really did quite a good job of cleanup considering how messy this type of work is.
What made you choose our company:
Excellent customer service. Very good follow through with plan of action. Hard workers. You answered my phone calls! It is amazing to me that many contractors never even return phone calls. You were willing to travel a bit of distance to do the work. You were flexible with scheduling.
Nearby Related Reviews:
Stone Lake, WI 54876
Sawyer County
Thursday, February 1st
Overall, very satisfied with this company.