Job review from in BELLE PLAINE, MN 56011 on 10/10/23

Overall Rating:

5  out of 5
Our Overall Service
From our introduction to DBS at a random meeting with a DBS representative at an exhibit, to the initial planning meeting and final clean up, this may have been one of the best investments we made on our home to date. Quality work by committed pros who paid attention to detail.
Sales Process
Design Specialist, Justin Mundahl was excellent. We walked around the property, I outlined my concerns about areas of concrete slope and water intrusion concerns and areas I believed required attention. Most importantly, he accurately relayed the information to the installation crew and they were prepared from the get go. As we've been in the home less than a year, Justin saw what was an immediate concern regarding drainage and didn't push any unnecessary add on's. But, should future structural work be needed, Justin will be getting the call.
Our Installation Crew
Our crew was Kornell and Matt. A pleasure to work with. Both were professional. It was OBVIOUS that they took great pride in their work and represent DBS flawlessly. They worked well individually and in a coordinated manner as a team. As the "on site" face of DBS, the company is very well represented by Kornell and Matt. These men worked their tails off and, were pleasant, experienced and good natured. If they were you neighbors, you would be very fortunate.
The Cleanup Process
Complete and aesthetically pleasing

What type of work did you have done:

Concrete Lifting & Leveling

What made you choose our company:

Having relocated from a different climate and geography, it wasn't long before we realized the Upper Midwest is unique landscape. We noticed our outdoor concrete slabs floated around quite liberally depending on the season. So noticing that the slope of the slabs directed water toward the house, that required attention ASAP. There were also areas of separation between patio concrete and house foundation that drew pests and obvious areas for water entry. We never looked anywhere else beyond DBS to have this service provided. Our first contact was a design specialist out of the Duluth office. The materials he provided us were clear, professional and outlined what DBS did best. Follow up, on site inspection by Justin, who clearly advised us that some time will pass before work would be performed didn't make us uneasy. When I called to inquire, Justin returned the call as the date had just been scheduled. The work was completed in one day and the team worked non-stop, save for a quick, on-site lunch. When considering the costs, it was far more important to consider the costs that might be borne by doing nothing. Homes, like vehicles, require preventative maintenance. The thoroughly professional and educational nature of the written materials, the personnel with whom we interacted and the quality of DBS work speaks for itself. We couldn't be more satisfied with the quality of the work. We would recommend them highly for any of the services they provide.

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