Job review from in MISSOULA, MT 59803 on 02/18/21

Overall Rating:

5  out of 5
Our Overall Service

Very easy to work with

Call Representative

Chelsea responds to me calls and emails in a timely manner.

Sales Process

Ryan was knowledgeable and presented the information very well. He also answered all of my questions.

Our Installation Crew

What a great crew! Jacob was crew leader and they couldn't have been nicer. I didn't put dust covers on ALL of my stuff and one of the guys thought outside of the box and they attached plastic sheeting to some beams to protect my belongings.

The Cleanup Process

My basement looks better after they left than before they were here.

What made you choose our company:

I asked three different guys that work in my neighborhood about the puddles in my basement and none of them gave me a straight answer. I knew it was a problem but didn't know what to do. One day the ValuPak came and the Yellowstone ad and coupon were in there. The pictures showed my problem and I called and spoke with Chelsea immediately. I am so happy I did as the work I have had done looks great. Their team will be coming in the spring to level some concrete and I am confident they will do a good job.

Company's Response:

Yellowstone Structural Systems

 

Hi Yolanda,

 

I cannot thank you enough for the glowing review you wrote for us.  It is especially rewarding to know that we are making a difference.  It is our goal to redefine our industry; and reviews like yours remind us that we are on the right track!

 

I can speak for our entire team when I say that we thoroughly enjoyed working with you.  Thank you for the opportunity.  I'm pleased that we were able to provide a long term solution for the water intrusion in your basement.  We're excited to get started on your conrete project, next!

 

We would be grateful if you took a few minutes to share your thoughts on Google or Facebook.

Follow the links below to let our audiences know what you think!

 

Leave us a Google review here!

 

Leave us a Facebook recommendation here!

 

 

Thank you in advance,

 

Chelsea Parr 

Yellowstone Structural Systems | Customer Relations Manager

Phone: (406) 587-2903

Email: [email protected]

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