Job review from in Pilk, NE 68654 on 04/06/23

Overall Rating:

4.4  out of 5
Our Overall Service
The first two experiences were not good, this third one I am very hopeful about.
Call Representative
Sales Process
I did feel a bit pressured as I am working with other owners of the property. I’m sure she will get better with time and experience. She did answer my questions.
Our Installation Crew
Brenton, Danny, and Josh were diligent, careful, and always answered my questions. I have far more confidence in this crew than the other two crews.Brenton always answers the texts or calls and reassured me I could contact him with any questions or issues that might arise.
The Cleanup Process
These fellas never left a mess. They swept, vacuumed, and picked up after themselves.

What type of work did you have done:

Warranty work on anchors and waterproofing with sump pump

What made you choose our company:

We had two failures in the past three years but we had the warranty. When Elizabeth came for our yearly inspection, she reassured us that it would be done correctly and sold us in waterproofing with sump pump. I never contacted a competitor because at the time, there wasn’t many out here.

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