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Job review from Alan in Kansas City , MO 64138 on 05/14/24
Overall Rating:
4 out of 5Call Representative
Sales Process
Our Installation Crew
Dave, the foreman who performed the foundation stabilization was great. Justin and his son who provided poly and filled in voids were extremely good at their work on the project, as well as the water proofing crew that installed our sump pump.
However, we were disappointed that our rep Jacob never contacted us to discuss our status in the process. We never received any feedback from them regarding our progress, or to even assist us with any questions we may have had. Rather we were disappointed, concerned or if we had any issues, and that was our biggest concern. When a customer spends any amount of money, the least thing you expect from a company is communication on their behalf, other than the crew’s that actually perform the service.
The Cleanup Process
What type of work did you have done:
Foundation stabilization, sump pump installation
Nearby Related Reviews:
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Review from ave in Stilwell, KS
Excellent workmanship. Very efficient work and great dust control.
Kansas City , MO 64138
Jackson County
Tuesday, May 14th
Our foundation work was completed a day ahead of schedule with a minimum amount of disruption to...