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Job review from Bonnie in Rumson, NJ 08867 on 11/22/14
Overall Rating:
5 out of 5Victor really did go out of his way to satisfy my concerns, promptly attending to minor corrections, major reworking of a very old laundry sink pump that ceased to work once it was moved for the job, and working in the cold windy outdoors to make the siding that had to be cut to install the pipes functionally sealed and also looking good. Never once did he display annoyance at my concerns and didn't ask me to pay until ALL my concerns were addressed.
Our Overall Service
Call Representative
First communication was at a Home Show. We were impressed enough to set up a meeting.
Our Office Staff
Sales Process
Our salesperson was personable, answered all our questions and using the company's application presented us with a clear concise proposal.
Our Installation Crew
The foreman, Victor was amazing; from the start it was clear he wanted us to be thoroughly satisfied with the job.
The Cleanup Process
the floors were cleaner after the job than before the job.
What made you choose our company:
Ease of discussing project with salesperson. Salesperson was from our area (Hunterdon Cty) which made us more comfortable. Price- estimate was $1500 less than the competitor. The salesperson showed up on time on the day promised.Nearby Related Reviews:
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Rumson, NJ 08867
Hunterdon County
Saturday, November 22nd
I needed structural repair in my crawl space and chose Quality 1st Basement Systems because I...