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Job review from Tom in Albany, NY 12205 on 03/03/17
Overall Rating:
5 out of 5Our Overall Service
Very responsive from initial inquiry through installation. All company representatives were professional and best of all, the work performed seems to have alleviated the water, dampness, and last but not least, the horrid sewer smell from the previous drainage system is gone!
Call Representative
Professional and responsive
Sales Process
Explained products thoroughly and why this system would alleviate our damp and smelly basement vs other systems
Our Installation Crew
Communicated schedule ahead of time, came when they said, respectful of our home given messy nature of job (mess confined to work area), and explained what work was being performed as they were doing it (I asked!)
The Cleanup Process
Other than a lot of dust from jack hammering concrete floor (which we were told ahead of time), no mess left behind.
What made you choose our company:
Initially recommended by drain cleaning company that could not provide services to fully remediate our basement situation. We researched ypur company online and were impressed by the positive reviews. After meeting with the sales representative, who spent over 2 hours with us answering our questions, we felt confident that this investment would finally fix our damp and smelly basement issues. Happy so say that so far, the fix has worked!
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