Job review from in Scotia, NY 12302 on 02/23/16

Overall Rating:

5  out of 5

Again, I can't say enough good things about Mike. His professionalism, knowledge, consideration and kindness are the attributes that employers look for. And honestly, after the water problems we have experienced, Adirondack Basement has been a God-send! Bless you all!

Our Overall Service

After 27 floods, we had two of your systems put in and have not had a problem since installation on 9/02/2008. Thank you so much! Mike has been here often to check and service our system and he is THE BEST!He is very professional, kind and considerate and answers all of my questions.

Call Representative

Very professional and helpful.

Our Office Staff

Great!

Sales Process

Had three quotes initially and went with AB because the initial salesperson, Tim told me there was a service that I had requested that I did not need at that time. The others that I spoke with were eager to perform the service and charge me a bundle for it. I felt that Tim had a lot of integrity which reflected the integrity of Adirondack basement.

Our Installation Crew

Initially Sean and Joel installed my systems but Mike has since done maintenance and installed new pumps when needed. As I said before, Mike is a great technician and I truly appreciate his work.

The Cleanup Process

Things are cleaner when Mike leaves then when he came!

What made you choose our company:

The honesty and integrity of the initial salesperson - Tim. Especially after the other estimates that I had were much higher with things I did not need.

Nearby Related Reviews:

  • Review from Robert in Scotia, NY

    To Tim, Jason and Matt, I want to thank you for doing such a great job in presenting the product...

  • Review from Peter in Scotia, NY

    Everything looks great. You do have to come back and finish the bottom strip next week. Please...

  • Review from Judy in Glenville, NY

    Expensive compared to laminate but in the long run very well worth the extra money because you...

  • Review from Irene in Scotia, NY

    The job was done well, and we were pleased with the personnel.

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