Job review from in East Amherst, NY 14051 on 03/28/17

Overall Rating:

4.4  out of 5
Our Overall Service

You exceeded our expectations as you promote.

Call Representative

Helpful and responsive. Appreciated the weekly updates on project status.

Sales Process

Explained capabilities, experience, and proposed work clearly.

Our Installation Crew

Leo's crew was very professional, polite, and friendly. We appreciated him showing us work progress at the end of each day. They were responsive to our questions and concerns. The foam installation person (Eric?) was also professional and responsive to our questions.

The Cleanup Process

The crews took the time to set up to minimize the mess and to clean up at the end of each day.

What made you choose our company:

Saw Frank's trucks in the neighborhood a few times doing work. Called for a free estimate. Sales person (Rick) was very good at explaining what had to be done and what Frank's experience has been tackling such issues. Checked out Frank's website for additional information.

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