Job review from in Niagara Falls, NY 14304 on 10/06/22

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Sales Process
Donnie Spacone was the gentleman who came out to our home and gave us an estimate for the work we needed done. He was very knowledgeable and professional. He was the first person who we associated with Frank's Basement System's and gave a very favorable first impression of the company.
Our Installation Crew
Our installer was Josh Farnsworth. He also was very professional and courteous. He worked fast and did a great job. He answered any question I had and explained exactly what he was doing.
The Cleanup Process
Josh did a great job of cleaning up after he finished the work.

What type of work did you have done:

Sump Pump

What made you choose our company:

You were the only company I received an estimate from. After Donnie spoke with us we didn't see a need to go anywhere else. Again he was very knowledgeable and professional. If he was an indication of the people who work for Frank's then we didn't want to go anywhere else. Josh reinforced this professionalism when he came and installed our sump pump.

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