Job review from in Buffalo, NY 14211 on 04/01/24

Overall Rating:

4.8  out of 5
Our Overall Service
Call Representative

Always helpful friendly and able to assist with general questions or point me in the right direction

Sales Process

Need to be accompanied with an installer. Have to knowledge to sale and know the work that’s gonna be done, but the installer can actually point out some things that may need to be adjusted according to the layout of the basement

Our Installation Crew

On point- excellent work and gave clear explanation to their job and ran it by me thoroughly for me to see work and progress

The Cleanup Process

Excellent work and they gave me clear understanding of the final work that was done, my responsibility of maintenance. He walk me through step-by-step what I have to do until my next annual maintenance.

What made you choose our company:

Although two separate companies. I have you Frank’s subsidiary company as far as Frank’s plumbing to do major job for me twice and because I was comfortable with the reputation of Frank’s company. I chose to keep my line of business with them. Also, my formal coworker had Frank’s Basement to her job about 15 years ago and she recommended your company

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