Job review from in Liverpool, NY 13088 on 11/27/19

Overall Rating:

5  out of 5
Our Overall Service

Excellent communication with the company every step of the way.

Call Representative

Very professional and addressed any concerns that I had.

Sales Process
Our Installation Crew

James Smith along with Matt and Ed were easily the best crew I've ever dealt with. I was surprised to find them actually working the entire day. Yes they took a short lunch, but no goofing off on their phones or anything else for that matter. Everything was explained and laid out as to be easy to understand and comprehend. The workmanship was top notch and I truly felt as though they gave me the best possible install. They worked with the town of Salina codes enforcement to make sure everything was completed to code and satisfactory to the Inspectors. Because of the way my job presented itself once begun Jim, Matt & Ed all decided to go to a beefed up header to insure that this install would never have any issues. I was able to stand in when Jim explained the Install to the Inspectors, and they looked and stated they were impressed with the extra work(header) that was done to insure a solid install.

The Cleanup Process

Area looked as though nothing was done...very through clean up.

What made you choose our company:

The reputation of workmanship drew me to the company. When you are dealing with cutting a 4'x4' hole in your foundation, your not going to be cheap. Your not going to use the weekend handyman. Reputation and experience is well worth the very FAIR cost that I paid.

Company's Response:

Good Morning James, 

  Thank you so much for your awesome comments you gave our team in the survey you completed!! We appreciate you taking time out of your day to tell us about your experience. Please share your comments on our Google page as a review for all our other happy customers to read! This is link you can copy and paste into your search bar, g.page/WoodfordBros/review 

Thank you again and we all hope you have a great day!!! 

Sincerely, 

Woodford Bros., Inc. 

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