Job review from in Syracuse, NY 13219 on 01/07/20

Overall Rating:

4.8  out of 5
Our Overall Service

Project started on time and finished a little early

Call Representative
Sales Process

John Bumpus picked up after Jim Alo was let go and answered all of our questions

Our Installation Crew

Your crew was professional and efficient. They even took an extra step of installing a pump into the open pit at the end of the first day to make sure water didn't build up before they were able to return the next day and finish the installation

The Cleanup Process

We would have appreciated it if a shop vac could have been run through the area to clean up as much dust and loose debris as possible. The site was broom cleaned. We did a shop vac and mopped the floor after the crew left. Please note this is not a major complaint - just it would have been nicer to have the basement a little cleaner. Relative to the entire project, this is the only issue we had, and we acknowledge that it is a very minor one.

What made you choose our company:

Previous contact with your company and from references from others we know that have used Woodford Bros, plus in my appraisal business I have seen other projects completed by Woodford that had satisfied customers.

Company's Response:

Dear Donald, 

Thank you for taking the time to fill out this survey. We take pride in providing our customers with the best service and our team representing us out in the field.

Check out what other people are saying about us on our Google Reviews at g.page/WoodfordBros/review and let everyone know about your experience too!!!! 

  Please keep us in mind for any future services you may need, and refer you friends and family to us for help with any projects we can service for them and you will receive a $25.00 Gift Card when they give us your name. 

Sincerely, 

Woodford Bros., Inc. 

 

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