Job review from Ethanie in Marathon, NY 13803 on 05/15/20

Overall Rating:

5 out of 5

Our Overall Service

Call Representative

Sales Process

Our Installation Crew

The entire crew was hard working, respectful and courteous. Drew kept us informed throughout the entire process .

The Cleanup Process

What made you choose our company:

We contacted 4 contractors in addition to your company to view our issue and give us an estimate. Three contractors never called back after multiple attempt and messages. One contractor came out and looked at the job and did not submit an estimate. Woodford responded, gave an estimate and was honest and upfront about the wait time. Woodford kept us informed throughout the entire waiting process with several emails and phone conversations. Much appreciated.

Company's Response:

Hi Ethanie,

We received your installation survey results and we would like to thank you for choosing to work with Woodford Bros, Inc.! We really appreciate your business and truly value you as a customer. Customer satisfaction is extremely important to us, and we'd love to hear your feedback on how you feel about your product once you get to use it for yourself! If you could take a few minutes to leave us a review on Home Advisor http://www.smgc.co/_1zx95g , we'd be so happy.

To submit your review, simply click the link above and let us know what you think!

Thanks in advance for taking the time to leave a review! If you have any questions or would like to speak directly to someone please feel free to contact us 315-696-8971 at any time.

Sincerely,

Woodford Brothers

Tess Rounsaville

Service & Production Coordinator

Phone number: (315) 696-8971

Email: [email protected]

Website: https://www.woodfordbros.com/

Like our work? Please give us a review. www.facebook.com/WoodfordBrothersInc/

P.S. We love referrals!

§ Basement Waterproofing

§ Foundation Repair

§ Concrete Repair