Job review from Bryan in Liverpool, NY 13090 on 08/07/20

Overall Rating:

4.6 out of 5

Our Overall Service

Call Representative

Sales Process

Our Installation Crew

Jim S, Eddie, Matt M and Dave were great to work with. Jim was willing to answer all the questions that I had. Good communicator.

The Cleanup Process

Dirty footprints, dirty bathroom. The basement floor was very dirty

What made you choose our company:

I needed a solution to a wet basement. Commercial on tv.

Company's Response:

Good morning Bryan,

We recieved your installation survey results, I would like to apologize on behalf of Woodford Brothers for your negative experience with one of our crews. Here at Woodford Brothers we do not stand for that type of workmanship , I appreciate you letting me know. Your satisfaction is extremely important to us, we would like to make things right. If you would be willing to give me a call at your earliest convenience to speak in regards to this issue you can respond to this email or call my cellphone at (315) 256-5422. I’m looking forward to hearing back from you!

Tess Rounsaville

Service & Production Coordinator

Phone number: (315) 696-8971

Email: [email protected]

Website: https://www.woodfordbros.com/

Like our work? Please give us a review. www.facebook.com/WoodfordBrothersInc/

P.S. We love referrals!

§ Basement Waterproofing

§ Foundation Repair

§ Concrete Repair

§ Crawl Space Repair

§ Barn Repair