Job review from in NEDROW, NY 13120 on 07/06/21

Overall Rating:

4.8  out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew
The Cleanup Process

What made you choose our company:

Salesman seemed to know a lot more than those from other companies. However, I was a bit taken aback when I was later told I would have to remove 10 screws myself for access to a spot that needed repair. I would have given you a ten, but when I am nickeled and dimed over a 3 minute job, kind of leaves some resentment. Also the reason I don’t want to be used as a reference for your company. I was surprised, especially since My contract was over 10k and you could not do the smallest and easiest of jobs to help me out. Otherwise, happy with the people and result.

Company's Response:

Hi ,

We received your installation survey results and we would like to thank you for choosing to work with Woodford Bros, Inc.! We really appreciate your business and truly value you as a customer. If you’ve got a spare second, would you mind dropping us a review on Google? Small local businesses like ours rely on customers competing with big national brands.


To submit your review, simply click the link and let us know what you think! https://g.page/WoodfordBros/review

What Other Customers Had To Say

Maryjane says "Listened well, explained the procedure, were friendly, neat and careful. Experienced."

Richard says "Friendly, professional, and knowledgeable."

Jon says "The crew had everything spotless when they were finished."

Thanks in advance for taking the time to leave a review! If you have any questions or would like to speak directly to someone please feel free to contact us 315-696-8971 at any time.

Sincerely,

Tess Rounsaville
Service & Production Coordinator
Phone number: (315) 256-5422
Email: [email protected]

 

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