Job review from in Fayetteville, NC 28311 on 06/04/18

Overall Rating:

4.8  out of 5
Our Overall Service

We were extremely satisfied with your company. Working with a company that takes time to communicate throughout the process, answers any and all questions at any time, has wonderful employees including the sales staff, home office, and wonderful installation crew is a refreshing experience.

Call Representative

Very friendly and knowledgeable. I think the only name I got was Amanda who was very nice.

Sales Process

Very knowledgeable and looking for a good solution to our problems.

Our Installation Crew

Can not rave enough about our installation crew. George the foreman, was friendly, efficient, and kept us apprised about each part of the installation. He was always happy to answer any question we had. This main crew Eddie and Raul were very nice, polite, and worked very hard. Additional workers Richard and Panco were also very nice. The whole crew worked very hard, and considering they worked in the rain three of the days, and still completed on time was amazing. Another thing that really impressed us was how much pride George took in his work.

The Cleanup Process

I'd like to comment here that the crew really did a good job of cleaning up and my reason for the 4 was because I feel they should be suppled with a pressure washer to speed up their clean up process. They were exhausted at the end of the day and week and had to use our low pressure hose, brooms, shovels etc. to try and remove clay dirt from surfaces. They did a great job of using a tarp on our carport which really helped with the clean up on that part.

What made you choose our company:

I did a lot of research before choosing your company. I looked at not only reviews but former work done, time in business, BBB ratings and reviews. What sold us on using your company was the initial meeting with Rj Bailey, with his knowledge, friendliness and expertise. We felt he was generally interested in helping us not just selling products. It helped that he was extremely knowledgeable about the products the company uses and the ability to explain how they worked.