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Job review from Jessica in Archdale, NC 27263 on 11/02/20
Overall Rating:
5 out of 5Our Overall Service
Everyone I have spoken with has been so kind, knowledgeable and helpful.
Call Representative
Sales Process
He was here 4 times longer than any other person I had come to look at my problem. He not only did his own inspection, but explained everything to me in great detain. Even after the work was done, I have no question about the services I've received.
Our Installation Crew
They were on time, communicated with me every step of the way in regards to what was done, what was going to be done and when the project would be finished. They also explained things that were done at the sales presentation, so I could tell that they knew what they were doing, not just installing things by instruction. Very knowledgeable and friendly.
The Cleanup Process
We had a mess of rain while the project was being done, so they cleaned up as best as possible in the yard. Most of it could not be helped. Holes were filled in where the trenches were dug. The CleanSpace was definitely clean even after all of the rain and mud.
What made you choose our company:
The sales presentation and customer service hands down. Bobby knew his stuff and was able to refute anything that other companies would throw at me as far was what I needed for my crawlspace, warranty they offered, etc. Carolina Basement Systems has high quality products, the best customer service, and offers the best warranty for all of their products. I want to complain about the cost, for sure, but I'm the end, it'll probably be with it.
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Review from Caitlin in Mebane, NC
Will definitely refer this company to any friends or family members. They were superb in every...
Archdale, NC 27263
Guilford County
Monday, November 2nd