Job review from in Pfafftown, NC 27040 on 07/06/21

Overall Rating:

5  out of 5
Our Overall Service

From top to bottom there’s no question the Carolina basement systems is number one in the triad. From professionalism to outstanding work to just all-around great experience there’s no one I would’ve rather been in my crawlspace to make it look like someone could actually live in there absolutely amazed by the Finished product

Call Representative

Call center rep Dee Was phenomenal at what she does not only is her customer service on point she goes above and beyond to make sure that any and every question and concern is fixed before installation date I give her 1 million stars if I could

Sales Process

Casey Byrd is the real reason I went with you guys not only is his product knowledge phenomenal but connectability with a normal person instead of a sales representative is really wet push me to use Carolina basement system he is phenomenal at what he does and I will refer him to any and everybody who needs any type of work that you guys offer

Our Installation Crew

My installation crew was John Snow and been with two newer guys. John Snow is of the upmost professional as well as took so much pride in his own work been not only helped make John’s work just as good if not better but also took time out of his day to make sure that the two new hires were learning as well as executing at the high standard that it’s obvious that you guys keep here at Carolina basement systems I would give this crew a 10 out of 10

The Cleanup Process

No doubt in my mind it was cleaner after they were done them before they started

What made you choose our company:

Once again professionalism knowledge ability and overall best experience I’ve ever had with anything in the construction business these guys know their stuff these gals know how to talk to people and this product is where it’s at