Job review from in Rural Hall, NC 27045 on 07/29/21

Overall Rating:

5  out of 5
Our Overall Service
Estimator was on point with info an pricing, installers were prompt and spot on with quality of work done.
Call Representative
Friendly, polite, easy to understand, and able to answer questions.
Sales Process
Casey is the man for the job! Great presentation, took his time, very friendly and professional, and best of all didn't have a used car salesman-ish pitch. Awesome guy all around.
Our Installation Crew
Jose and his crew were top-notch installers! On-time every day, very professional, great work ethic with outstanding results, was able to answer any questions I had, and did a fantastic cleaning up. A+ installer and I come from a construction background and was nervous having someone else work on my house. After day one I new my house was in good hands.
The Cleanup Process
Vacuumed, swept, put up plastic, and was very conscientious. Kept any dust to a bare minimum. In the next section of whether or not I'm interested in other services, I chose to get the full package done at once and I do not regret a thing.

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

I had gotten a quote from a contractor that wanted to do a cheap route, and another quote from another waterproofing company. The cheap method wasn't going to fix my water issues only the wall bracing and the other waterproofing company was going to do something similar but still getting less for more money. I will only be recommending Carolina basement systems to anyone I know for there basement and crawlspace issues. Hands down worth the cost and the piece of mind that comes with it. Just to add, Casey is a fantastic salesman (without being pushy) and Jose is an A+ installer with a great crew.