Job review from in Greensboro, NC 27405 on 01/13/22

Overall Rating:

4.8  out of 5
Our Overall Service
Outstanding! I will and have recommended Carolina Basements
Call Representative
Only occasional phone/email contact. No complaints; all staff was courteous.
Sales Process
Neatly dressed and reviewed all aspects, recommendations
Our Installation Crew
I was introduced to all crew members, came as scheduled and explained what they were there for and explained If they had to leave/return.
The Cleanup Process
They cleaned as they went, respectful of all property areas.

What type of work did you have done:

Sump Pump

What made you choose our company:

Patrick Valente (salesman) explained each part of process with diagrams, answered all questions, replied/responded when I reached out to him. Working with pricing, written proposal, assistance with financing. He followed up during install to be sure all was right. Despite unexpected delays, they worked with me consistently. PROOF SYSTEM WORKS: My dehumidifier used to average 65- 70% humidity especially after rain. The average is now 45 - 50%. I thank God for a healthier breathing atmosphere. I believe a dehumidifier get it in normal range 35-45%. I will be checking iwith Carolina Basements when that time comes.

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