Job review from in Walkertown, NC 27051 on 02/02/23

Overall Rating:

5  out of 5
Our Overall Service
Call Representative

Very good, on top of our account and ready quickly with all information and answers to my questions. Impressive.

Sales Process

Professional and very knowledgeable, material presented well, addressed our questions and concerns. Relaxed, no pressure sales approach.

Our Installation Crew

JC & Crew were very professional. They got the crawlspace encapsulation, dehumidifier, air leak patching, Smartdrain setup, outside door, and all underground pvc conduits directing water from drain spouts done in 3 days. They worked quickly and well, coming in first thing AM and having their jobs done between 1:30 and 3:00. I was very impressed with the final walkthru with JC and he was very informative, and answered all my questions. When my husband got home end of last day we looked at everything, and he was extremely happy with the great work this crew completed. We will definitely recommend Carolina Basement Systems to anyone who needs crawlspace/basement work.

The Cleanup Process

Very good cleanup. Crawlspace pristine, all foundation and drain spout soil put back in place, and the crew even took our old door and some other old debris with them so we wouldn't have to dispose with it.

What made you choose our company:

Because I knew your company had been in the business for many years and we were impressed with the information/photos on your website. We were actually going to ask someone else to do it before I decided to do my homework and found Carolina Basement Systems. Glad we did!