Job review from in Clemmons, NC 27012 on 02/06/24

Overall Rating:

4.8  out of 5
Our Overall Service

Helical piers were purchased, as specified in the contract and in the engineering report, but they sent a crew out to install push piers instead. Fortunately I was here and caught this before they started, and they rescheduled the work, but this should not have happened.

Call Representative
Sales Process
Our Installation Crew

Alfonzo and his team really did a great job. I initially paid an extra hand-held pier charge for the two piers not accessible from the driveway but after reassuring me they could use the machine without damaging the landscaping I reluctantly agreed, and upon completion you couldn't tell they were ever there. They removed the hand-held pier charge from the final balance.

The Cleanup Process

What made you choose our company:

Assurance that the work would be performed in a manner which would not disturb existing landscaping.