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Job review from Andrew in Clemmons, NC 27012 on 02/06/24
Overall Rating:
4.8 out of 5Helical piers were purchased, as specified in the contract and in the engineering report, but they sent a crew out to install push piers instead. Fortunately I was here and caught this before they started, and they rescheduled the work, but this should not have happened.
Alfonzo and his team really did a great job. I initially paid an extra hand-held pier charge for the two piers not accessible from the driveway but after reassuring me they could use the machine without damaging the landscaping I reluctantly agreed, and upon completion you couldn't tell they were ever there. They removed the hand-held pier charge from the final balance.
What made you choose our company:
Assurance that the work would be performed in a manner which would not disturb existing landscaping.
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